Best Price Policy
Think you've found a better price elsewhere? We are committed to compensating you, even after your rental has started.
For us, your satisfaction is not just a slogan, it's our commitment.
Conditions
- Claim Period: The request must be made within 2 weeks before or after your rental period.
- Identical Equipment: The equipment must be identical in terms of brand, model and features.
- Rental Duration: The rental duration must be the same.
- Proof of Payment: A proof of payment (past invoice from within a month) is required to validate the claim.
- Geographical Restrictions: The price match is only applicable for rentals within the same geographical area or region.
How to Make a Claim
- Contact Us: Send us an email or call our customer service with the details of your rental and the proof of the better price found.
- Verification: Our team will verify the provided information and compare the prices.
- Compensation: If all conditions are met, we will math the rental price to your offer or compensate with a credit with us for the price difference.
Exceptions to the Best Price Policy
- Competitor’s Black Friday/Cyber Monday prices and Boxing Day/Week prices;
We strive to offer you the best prices and exceptional service. If you find a better price elsewhere, we are here to ensure you get the best possible deal.
Other terms and conditions
Rent-Online.pro reserves the right to modify or update information, as well as to modify pricing errors or omissions, at any time and without notice. If you find an error, contact the customer service team by calling 1-877-776-5896.
The terms and conditions of the Best Price Policy are subject to change without notice. Effective date: January 10, 2025.